Privacy Policy

At Shellfish Ireland (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website or contact us.

Who We Are

Shellfish Ireland is one of Ireland’s leading seafood processors, supplying premium Irish seafood to customers in Ireland and international markets.

Address:
Dinish Island
Castletownbere
Co. Cork
P75 K704
Ireland

Email: info@shellfishireland.com
Telephone: +353 (0)27 70461

For the purposes of the General Data Protection Regulation (GDPR), Shellfish Ireland is the data controller responsible for your personal data.

Information We Collect

Depending on how you use our website, we may collect:

Information you provide

When you contact us through our website, by email or by telephone, we may collect:

Your name
Company name
Email address
Telephone number
Any information you include in your enquiry

Automatically collected information

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device information
Pages visited
Time and date of your visit
Website usage statistics

This information helps us improve our website and maintain its security.

How We Use Your Information

We use your personal data to:

Respond to your enquiries
Provide information about our products and services
Manage customer relationships
Improve our website and user experience
Maintain website security
Comply with legal and regulatory obligations

We will only use your personal data where we have a lawful basis to do so under GDPR.

Legal Basis for Processing

We process your personal data on one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests, provided these do not override your rights and freedoms

Marketing Communications

If you choose to receive marketing communications from us, you may unsubscribe at any time by contacting us or following the unsubscribe instructions included in our emails.

We will not send marketing emails without an appropriate lawful basis.

Cookies

Our website uses cookies to improve functionality and analyse website performance.

Some cookies are essential for the operation of the website, while others help us understand how visitors use our site.

Where required by law, we will request your consent before placing non essential cookies on your device.

For more information, please see our Cookie Policy.

Sharing Your Information

We may share your personal data with trusted third party service providers who assist us in operating our website and business, including:

Website hosting providers
IT support providers
Website analytics providers
Professional advisers
Legal or regulatory authorities where required

We do not sell your personal information.

Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place in accordance with GDPR.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements.

Your Rights

Under GDPR, you have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your personal data
Restrict or object to processing
Request data portability where applicable
Withdraw consent at any time where processing is based on consent
Lodge a complaint with the Irish Data Protection Commission

Further information is available from the Data Protection Commission at www.dataprotection.ie.

Third Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.

Any updates will be published on this page with the revised date.

Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal data, please contact:

Shellfish Ireland
Dinish Island
Castletownbere
Co. Cork
P75 K704
Ireland

Email: info@shellfishireland.com
Telephone: +353 (0)27 70461